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Our other services

Claims settlement – Relax, we’ll take care of it for you

Accidents and claims settlements are unfortunate and cause a great deal of inconvenience and expense. Contact us or come and see us directly. All you have to do is report the claim, and we’ll be happy to take care of the rest for you.

On-site expertise

Our bodywork specialists will inspect your vehicle and, on the basis of the damage, draw up an appraisal with an estimate, which we will also forward to your insurance company and that of the person responsible for the damage. On request, independent and insurance appraisals can also be carried out on our premises.

Towing service and replacement car – stay mobile

If you can no longer get around, we’ll be on the spot quickly with our towing service. A modern vehicle from our fleet of replacement vehicles will keep you mobile. If you wish, we can also offer a collection and delivery service.

We’re here for you from 07:00 to 17:30

If you’re an early riser, we’re here to help you from 7 a.m. onwards, either by telephone or on site. We’ll be happy to advise you and help you find the right solution quickly.

Ablauf Carroserie Service Wenger Basel
Carrosserie Service Wenger Basel

Settling claims with insurance companieses

We can help you settle your claim. An accident claim usually involves a lot of administrative procedures. We can help you keep your costs to a minimum. We have good contacts with all the insurance companies and are often registered as a partner company. What’s more, we have a good network of renowned leasing companies. So you don’t have to worry about a thing, and your vehicle will be returned to you perfectly repaired.

Insurance appraisal on our premises

In the event of damage, come directly to Wenger Carrosserie/Fahrzeugbau and have your vehicle inspected by our experienced bodywork specialists and body painters, who will assess the damage.

Expertise on our premises? Our premises have enough space and optimum lighting to enable a full appraisal to be carried out. If you wish, you can bring your vehicle to us and we will summon the insurance adjuster directly to our premises. Our specialist staff will inspect the accident damage in detail with the claims adjuster and find optimum solutions for a flawless repair.

Service

24-hour towing service. If you find yourself stranded, call our 24-hour towing number or contact our company via the police. We or the partner company we have indicated to you will provide you with expert assistance and carefully transfer your vehicle to our workshops. If possible, a replacement car will be brought to you or our towing service will drive you to your door. We will provide you with professional advice on how to settle the costs.

Collection and delivery service. We also offer a free collection and delivery service for Basel and Riehen. Once you’ve made an appointment, you can leave your vehicle in our care with all the care and attention it needs.

Replacement vehicle. Our modern fleet of vehicles keeps you mobile. If you need a car, the repair of an accident and therefore the absence of your vehicle always represent an organisational challenge. Thanks to our replacement vehicles, we can provide you with a recent vehicle for the duration of the repair. From a small car to a large saloon, you’ll receive a vehicle to suit your needs. If you need something bigger, we can also provide you with a van. Depending on the insurance or policy you have taken out, a replacement vehicle will be made available to you free of charge for the duration of the repairs. Check with your insurance company to find out whether you are entitled to a replacement vehicle. If not, we will be happy to provide you with a replacement car at an attractive price.

Cleaning and finishing

Want to restore your car to its original glory? Discover our car wash, interior and exterior cleaning and body maintenance services for private cars. Our exterior cleaning removes stubborn dirt, while our deep cleaning refreshes the interior. We also offer polishing and buffing services to restore paintwork to its former glory. Trust our experienced team to deliver excellent results. Enjoy the pleasure of a spotless car again. Make an appointment today and treat your car to VIP treatment.

Ersatzwagen
Reifen Reinigung

Touring car brands

Insurance partners

Galerie "Service-Carrosserie"

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